Returns & Exchanges

At Jewellery, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and pristine pieces. If your new accessory isn't the perfect fit, we are here to help with a seamless exchange or full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the jewelry in its original velvet pouch and designer box to ensure it remains protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your shipping package.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.